It is important that you email us at firstname.lastname@example.org at least 72 hours prior to your scheduled training and we will reschedule you once at no charge. An email need to be sent requesting your rescheduled date. Thereafter a $15 charge will be processed to you for any additional schedule changes. If you want to cancel registration please refer to the cancellation policy.
Once transaction has been processed there is a $25 cancellation fee charge if registration is cancelled 48 hours prior to the scheduled course. However, we do allow you to cancel your registration. Registration cancelled 72 hours or more prior to the scheduled course there is no cancellation fee. Refund is processed back to you within 48 hours minus the cancellation fee for those that apply. If the cancellation is that of Professional Circle LLC no fee is charged to you.
This is a life saving course and or first aid training, therefore it is imperative that you arrive to class on time. We do allow a 10 minute grace period as we know circumstances happen. If more than 10 minutes late you may be asked to reschedule your course and charged a reschedule fee. In this instance refer to our reschedule policy
No Show Policy:
Once transaction has been processed and you are a no show and or no call you forfeit the cost of the course and no refund is given. Please ensure that you accurately review your schedule.
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